Privacy Policy for Huff Insurance
Privacy Policy Last updated: January 2026
At Huff Insurance (W. Ray Huff & Associates, Inc.), your privacy matters. This Privacy Policy explains how we collect, use, protect, and share information when you interact with us — including through our website, forms, service requests, and communications. This applies whether you are a current customer, prospective customer, or website visitor.
1. Information We Collect
We collect two broad types of information:
A. Personal Information You Provide to Us
This includes any information you give us directly, such as:
- Name, address, phone number, and email
- Date of birth and gender
- Social Security number
- Driver’s license number
- Policy details, coverage preferences, and claims information
- Payment information
- Any other personal data required for insurance services
This information comes from applications, forms, emails, calls, texts, and policy service requests.
B. Information Collected Automatically
When you visit our website, we may collect:
- IP address and device information
- Browser type and pages visited
- Cookies and similar tracking data (see below)
This helps us improve our website and services.
2. How We Use Your Information
We use your information to:
- Provide and manage your insurance policies and services
- Process applications, payments, claims, and service requests
- Communicate with you by phone, email, or text
- Improve our website and customer experiences
- Comply with legal and regulatory requirements
We do not use your data for unrelated marketing without your consent.
3. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Understand how visitors use the site
You can control cookies through your browser settings. We do not track sensitive personal information through these tools without clear notice.
4. How We Share Your Information
We may share personal information with:
- Insurance companies involved in quoting, underwriting, or servicing your policy
- Service providers who help us operate our business (e.g., IT or claims support)
- Regulators, law enforcement, or others if required by law
We do not sell your personal information for unrelated marketing purposes.
5. Third-Party Tools
Some parts of our site may use third-party services (like web analytics or customer portals). These services may collect information on our behalf. We make efforts to work only with reputable partners who follow privacy and security standards.
6. Protecting Your Information
We maintain physical, electronic, and procedural safeguards to protect personal information. Access is limited to employees or agents who need it to service your account. Regular internal and external reviews help us maintain secure practices.
7. Your Choices and Rights
You can:
- Ask us to update or correct your personal information
- Request that we stop sending certain communications
- Opt out of marketing messages where applicable
If you are a resident of a jurisdiction with specific privacy rights (like California), additional rights may apply.
8. Contact Us
If you have questions about this policy or want to exercise your privacy rights, contact:
Huff Insurance
8349 Ritchie Hwy, Pasadena, MD 21122
Phone: 410-647-1111
Email: info@huffinsurance.com