We're sorry if you've suffered an accident or have a claim on your insurance policy. That's why you have insurance, to protect you when something bad happens. We'll guide you on every step along the way.
Should you file this claim?
If there's a slight chance that someone may have suffered bodily injury as a result of the accident, then you must file the claim. Otherwise, if you choose not to file it, you won't have the insurance policy to protect you from lawsuit. In Maryland, the injured party has up to 36 months to file the injury claim. So even though you may not hear from someone for a while, that does not mean that a lawsuit is not on the way,.
There are, however, situations where it makes sense to not file a claim. Keeping your insurance record clean will probably keep your rates down.
If this is a consideration, read this special report before you make that decision.
As your independent agent, we'll do our best to make your claim experience a smooth one.
- To begin, please contact the insurance company directly to put them on notice of the claim. We will then be notified of your claim by the insurance company.
- If you have a claim and would like our assistance, we will be happy to speak with you. In most cases, you will need to speak directly with the Insurance Carrier to report the details but we can help to make sure that your claim is processed correctly. Simply contact our nearest office for assistance.
- After your claim is processed, we will follow-up with you to ask about your experience and make sure you were treated well.
If think you're not being treated fairly, need some help along the way or want to share your positive experience with us, just let us know! We're always here for you.
Client Feedback, Your Opinion Matters to Us!
"Katie was extremely helpful and professional. The situation was complicated & Katie figured it out and helped out. Before dealing with Katie I felt frustrated and not hopeful."
B. Alferez / Rockville, MD
"Early in my term on the community association's board, we had an emergency- and it was the long holiday weekend. The gathering hall's furnace failed in freezing weather, and the pump spewed smelly heating oil all over the floor. A big event was planned. I had never even talked to our insurance broker before. Nancy from Huff called back, helped us right away, and our claim was resolved quickly and professionally. What a relief! I learned then and there how important your insurance broker can be"
D. Catlett / Pasadena, MD